Licensed · Bonded · Insured — Tacoma, WA
#1 Top-Rated Plumbing Company in Tacoma, WA
- 4.9★ rated by 1,284 customers
- 15 years serving Pierce County
- Licensed & insured WA LIC# TIDEWPC*882KD
- Upfront flat-rate pricing
- Same-day appointments
- Workmanship guaranteed in writing
24/7 emergency line answered by a live dispatcher in Tacoma.
Get your FREE estimate
No obligation. A real dispatcher replies — usually within the hour.
What we do
Every plumbing job a Tacoma home throws at you
View all services-
Drain Cleaning & Rooter Camera-guided clearing for slow tubs, backed-up mains, and stubborn kitchen lines — cleared right, not just poked through. Learn more -
Water Heater Install & Repair Tank and tankless replacements sized to your household, installed to code with permits pulled, usually the same week. Learn more -
Burst & Frozen Pipe Repair Fast shut-off, controlled repair, and a moisture check of the surrounding cavity so one leak doesn’t become two. Learn more -
Leak Detection Acoustic and thermal tracing to find hidden leaks behind walls and under slabs — before we ever open drywall. Learn more -
Repiping & Water Lines Whole-home PEX and copper repipes for aging galvanized systems, staged so your water is never off overnight. Learn more -
Faucets & Fixtures Faucets, toilets, disposals, and shower valves — supplied or owner-provided — installed clean and leak-tested. Learn more
Why homeowners pick us
The company you call the second time, first
Most of our new customers arrive after a bad experience somewhere else. These are the four things they tell us made them stay.
- jobs completed last year
- 3,900+
- average emergency response
- 38 min
- across 1,284 Google reviews
- 4.9 / 5
- quotes honored — no surprise line items
- 100%
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The price is the price
You approve a flat-rate quote before we open a toolbag. If the job runs long, that’s our problem — the number you signed is the number you pay.
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Licensed journeymen, not day labor
Every van carries a Washington-licensed journeyman or master plumber. No “helper crews” learning on your house.
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We protect the house like it’s ours
Floor runners, shoe covers, and a full cleanup are on the checklist for every visit. You’ll know we were there by the plumbing, not the mess.
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Real answers on the phone
A dispatcher in our Tacoma office answers your call — not a national call center. You get a real arrival window and a text when we’re 30 minutes out.
How it works
From “something’s wrong” to fixed, in four steps
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Tell us what’s wrong
Call or send the form. A dispatcher confirms your window in minutes — same-day for most calls, immediately for emergencies.
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Get a flat-rate quote
Your technician diagnoses the issue and quotes the full job in writing before any work starts. No hourly meter running.
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We do the work
Repairs are made to code with quality parts, photographed, and walked through with you before we pack up.
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Guaranteed in writing
Labor is covered for two full years. If something we touched acts up, we come back and make it right — free.
Recent work
What showing up prepared looks like
Real jobs around Tacoma — no staging, no stock photos.
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On the doorstep inside the promised window
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Stocked vans — most jobs finished in one visit
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Under-sink rebuild, leak-tested before we leave
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Tankless upgrade with permits pulled
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Aging supply lines replaced, not patched
Reviews
Tacoma keeps the receipts
- ★★★★★ May 2026
Water heater died Sunday night, new one running by Tuesday noon. The quote they texted Monday was the exact amount on the invoice. That alone earns the fifth star.
Karen M. · Proctor District
- ★★★★★ April 2026
They found a slab leak two other companies missed — traced it with a listening rig instead of tearing up the floor on a guess. Fixed with one small cut.
Derrick W. · Lakewood
- ★★★★★ April 2026
Booked online at 7am, tech at the door by 11. He wore shoe covers without being asked and left the bathroom cleaner than he found it.
Priya S. · University Place
- ★★★★★ March 2026
Whole-house repipe on a 1948 craftsman. Four days, water on every evening, walls patched so well the painter asked who did the drywall.
Tom & Ellie R. · North End Tacoma
- ★★★★☆ February 2026
Emergency call for a burst pipe at 2am — dispatcher answered on the second ring, plumber arrived in about 40 minutes. Only ding: the follow-up drywall referral took a week.
Marcus J. · Puyallup
- ★★★★★ January 2026
Third time using them. Same story every time: on time, flat price honored, work explained in plain English. They’re our plumbers now, full stop.
Linh N. · Stadium District
Proof of volume
3,900+ jobs across Pierce County in the last 12 months
Every pin is a neighborhood where Tidewater vans worked in the last year. Odds are we’ve already fixed the exact problem you’re having — on your street.
- 412 jobs · North End Tacoma
- 287 jobs · Proctor District
- 224 jobs · Stadium District
- 391 jobs · South Tacoma
- 336 jobs · University Place
- 358 jobs · Lakewood
The people showing up
You’ll know who’s at your door before we knock
Every Tidewater technician is background-checked, badged, and introduced by text before arrival — photo included.
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OwnerRay Calloway
Owner · Master Plumber
Started Tidewater in 2011 with one van and a rule: quote it straight, fix it once. Still rides along on repipes.
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Mike Reyes
Master Plumber
Twenty years in, the tech other plumbers call when a diagnosis doesn’t add up. Leads our leak-detection work.
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Luis Ortega
Lead Technician
Runs our emergency rotation. Holds the company record: shut-off to dry floor in 19 minutes.
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Dana Cole
Service Manager
The voice on the phone and the reason your arrival window is real. Schedules every route herself.
Where we work
Serving Tacoma and every neighborhood around it
Same flat-rate pricing and the same two-year guarantee across all of Tacoma.
- North End Tacoma
- Proctor District
- Stadium District
- South Tacoma
- University Place
- Lakewood
- Fircrest
- Fife
- Puyallup
- Parkland
- Spanaway
- Gig Harbor
Serving each area above and its surrounding neighborhoods — if you’re close, call anyway.
Straight answers
The questions everyone asks before booking
If yours isn’t here, the phone line is faster than any FAQ.
Ask us directlyHow fast can you actually get here?
Most non-emergency calls in Tacoma, Lakewood, and University Place get a same-day or next-morning window. Active leaks and no-water emergencies are dispatched immediately, 24/7 — our average emergency response last year was 38 minutes.
Do you charge for estimates?
No. Diagnosis and the written flat-rate quote are free for standard visits. You only pay if you approve the work, and the approved number is the final number.
Are your plumbers licensed and insured?
Yes. Tidewater Plumbing Co. is licensed, bonded, and insured in Washington (WA LIC# TIDEWPC*882KD), and every job is run by a state-licensed journeyman or master plumber — never an unsupervised helper.
What does your guarantee cover?
Labor on every repair is guaranteed for two years, in writing, on your invoice. Installed equipment also carries its full manufacturer warranty, and we handle the paperwork if a claim ever comes up.
Do you handle permits for water heaters and repipes?
Always. We pull the permit, schedule the inspection, and meet the inspector ourselves. If a company quotes you a water heater “without needing a permit,” that should worry you.
Can you work on older homes?
It’s most of what we do. Pre-1960 Tacoma homes with galvanized supply lines or cast-iron drains are our bread and butter — we’ll tell you honestly whether a repair or a staged repipe is the smarter spend.
What forms of payment do you take?
Card, check, cash, and financing on larger jobs like repipes and water heater replacements — 0% plans are available on approved credit, arranged before work begins.
Is the 24/7 line a real person?
Yes. Nights and weekends ring straight to our on-call dispatcher, who can see the live schedule and give you a real ETA — not an answering service that “passes along a message.”
One last nudge
Get your free estimate today
Tell us what’s going on and a dispatcher will confirm your window — usually within the hour.
24/7 for emergencies · WA LIC# TIDEWPC*882KD · Two-year written guarantee